The MoSD runs a range of social care centres across the Kingdom to support these disadvantaged groups of people. With limited resources, the MoSD is not able to maintain their social care centres and directorates at the governorates. A considerable number of MoSD-owned centres and some private ones do not fully comply with the minimum international standards for living conditions, physical access to accommodation and internal services.
The physical infrastructure of social care centres requires support to ensure provision of better quality of services in compliance with international standards of access and human rights. The MoSD also needs support in its organizational and operational reform, transformation of social assistance from a disjoint set of program-specific arrangements to a unified, function-based and client-oriented structure, interconnected through a strong Management Information System (MIS). There is a need to establish harmonized rules and procedures for undertaking M&E in all departments within the MoSD. The MoSD also needs a monitoring system for each department which is well designed, tested and fully resourced in terms of operational and technical capacities.
In this context, the EU Delegation in Jordan requested UNOPS to implement part of their action “EU Support to Social Protection in Jordan”. Under this action, UNOPS will be responsible for rehabilitating a select number of MoSD-owned and rented social care centres in compliance with the international standards of access and human rights and provision of IT facilities as well as contributing to the development of monitoring and evaluation-based performance management information systems for quality assurance.